Privacy
policy

Régitex takes seriously the security of the data collected from visitors to our website and cares about the way it handles that information.

Régitex processes the data collected from visitors to our website in accordance with the Act respecting the protection of personal information in the private sector (the “Private Sector Act”) and the other applicable provincial or federal laws and regulations on the protection of personal information (collectively, the “Law”).

1. Personal information collected

When you browse our website, Régitex may collect certain personal information about you. In general, we collect such personal information only when you provide it to us directly and voluntarily. Some technical data is also collected automatically while you browse, as described in section 7.

For the purposes hereof, the term “personal information” means any information about an identifiable individual or that allows an individual to be identified, within the meaning of the Private Sector Act.

This personal information may include, without limitation:

• Your name and address;
• Your telephone number, mailing address, email address or other personal contact information.

2. Use of personal information

Régitex collects, uses and communicates personal information about its employees, customers and suppliers in the course of providing its services and carrying out its activities and, in some cases, to meet legal obligations arising in particular from the Law. The personal information that Régitex collects may also be required to allow it to meet its contractual obligations to its customers and other third parties.

For example, we collect, use and communicate your personal information for purposes that include:

• Establishing or maintaining an employment or contractual relationship, or terminating it;

3. Consent

How do you obtain my consent?

Subject to the possibility of obtaining implied consent under the Law, or where the Law provides an applicable exception to obtaining consent, if we collect your personal information for any reason, we will ask you directly for your express consent, or we will give you the option of declining to provide your personal information to us.

How can I withdraw my consent?

We offer you the option to unsubscribe or to withdraw your consent to further communications in respect of any marketing communication sent to you. If, after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at eric.boulianne@regitex.com, by mail at the following address: 745 avenue Guy-Poulin, Saint-Joseph-de-Beauce, Quebec G0S 2V0.

4. Disclosure

We will not sell or exchange your personal information. We will disclose it only to the services that process it for us, including the one named in section 6, unless you have expressly authorized us to do so or we are required to do so by the Law or by a court order directing us to do so.

5. Links provided by third parties

You may be led to leave our website by clicking certain links on our sites. If you visit third-party websites from such a link, we recommend that you read their privacy policies carefully before submitting personal data to them. Régitex assumes no responsibility for the privacy practices of those other sites.

6. Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

Régitex ensures that the personal information it collects is as accurate, complete and up to date as necessary for the purposes for which it is used. You are entitled to request access to the personal information we have collected about you and to correct it as needed. You may send such a request, or any question or complaint about this policy or Régitex’s practices with respect to the protection of personal information, to our person in charge of the protection of personal information by email at eric.boulianne@regitex.com.

Requests sent through the website forms (contact us, request a quote and training evaluation) are also kept on the site’s server for 30 days, then deleted from that server.

When you check the consent box and send the quote request form, the information you entered is also sent to Pipedrive, our sales team’s customer relationship management tool, to create the follow-up record for your request. The contact and evaluation forms are not sent to Pipedrive. This record is not deleted with the answers saved on the site: it is kept for Régitex’s own retention period.

Unsolicited applications are kept for six months, then destroyed.

These requests are used for one purpose only: contact form, to answer your request; quote request form, to answer your quote request; training evaluation form, to collect your evaluation of the training you received.

7. Cookies

A cookie is a small data file that a website places in your browser. The cookie our website sets to work is called pll_language. It remembers the display language of the site, French or English, and lasts one year. It holds no information that could identify you and does not follow you from one site to another. You can block it in your browser settings; the site will then display in the language of the page you request.

Most browsers are designed to accept cookies, but can easily be changed to block them. Your browser’s help files contain information on blocking cookies, detecting cookies sent to you and disabling them. However, if you decide not to accept cookies from our website, you may not be able to take advantage of all of their features. If we use cookies that allow us to profile or geolocate you, we will notify you beforehand and will do so in accordance with the Law.

Audience measurement. To learn which pages are read and whether our forms do their job, we use Umami, a cookie-free analytics tool. It is active only on regitex.com. It records each page viewed with the site the visit came from, the general geographic origin (country, region, city), the type of device, the screen size, the browser, the operating system and the language. We review this data as aggregate statistics, to see trends and not to identify a person. We also count a successful submission of the contact form and of the quote request form; only the fact that a form was sent is recorded, never its content. We also count, with no detail, clicks on our phone, email and job posting links: only the type of link is recorded, never the number, the address or the page opened.

Umami sets no cookies, does not follow you from one site to another and records neither your mouse movements, nor your other clicks, nor what you type. Your IP address is used only to infer the general geographic origin of the visit and, as a hashed identifier reset every month, to group the pages viewed by the same browser; the address itself is not stored in Umami. Page addresses are recorded without their search parameters. If your browser sends the Do Not Track signal, we honour it: your visit is not counted. The data is hosted in Canada, on an Umami instance run by Geneviève Bergeron, who manages the site for Régitex; it is neither sold nor shared with an advertising service. It is kept for 25 months, then deleted.

8. Changes to this policy

We reserve the right to modify or supplement this privacy policy at any time. We therefore invite you to review it periodically. Changes and clarifications will take effect immediately upon their publication on our website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

9. Questions and contact details

If you wish to correct, modify or delete any personal information we hold about you, or to access it, to file a complaint, or if you simply want more information, contact our person in charge of the protection of personal information: Éric Boulianne, eric.boulianne@regitex.com, telephone 418 397-5775 ext. 237.